Information, Advice and Guidance

Fully funded

Course duration

Course delivery


Course Type: Accredited
Awarding Body: CACHE Level 2

About this course:

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.


• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Increase understanding of accurate record-keeping, effective signposting and referral
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Improve your understanding of effective communication techniques

What you will learn

• Information, Advice or Guidance in Practice
• Developing Interaction Skills for Information, Advice or Guidance

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