Customer Service for Health and Social Care Settings

Fully funded

Course duration

Course delivery


Course Type: Accredited
Awarding Body: CACHE Level 2

About this course:

Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.


• Achieve a nationally recognised Level 2 qualification
• Improve patient, family and customer experience
• Further your personal and professional development
• Gain positive working relationships
• Improve your skills in service delivery
• Increase service standards
• Learn at a time that suits you without the need to attend college

What you will learn

• Preparing to Deliver Customer Service in Health and Social Care Settings
• Effective Communication for Health and Social Care
• Understand the Specific Needs of Customers and Patients Accessing Health and Social Care Services
• Team Work in Health and Social Care Settings

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